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Payment & Billing

 

Methods of Payment

We currently accept Visa, MasterCard, and American Express credit cards, as well as Visa Debit and PayPal. Holt Renfrew Gift Cards and eGift Cards may also be applied to online purchases. Up to a maximum of four eGift Cards may be applied to a single purchase.

Your method of payment cannot be changed after your order has been placed.

 

Billing

All orders are subject to security verification. Your billing name, address, and phone number must match the one that appears on your credit card statement, failing which, your order may be delayed or cancelled.

All orders are subject to security verification. Your billing name, address, and phone number must match the one that appears on your credit card statement, failing which, your order may be delayed or cancelled.

A pre-authorization to your credit card will be applied to your order at the time of checkout in the amount of your order. All prices on our site are displayed in Canadian currency. Charges will be processed in Canadian currency, and will be applied to your credit card as items on your order have shipped.

 

Taxes

Sales taxes will be charged at the applicable federal and provincial rates of the province to which the order is being shipped.

Tax exemptions granted in-store for valid Indian Status card holders are not applicable for orders placed online.

 

Website Security

We take all necessary measures to ensure that your information is transmitted safely and securely. Secure Socket Layer (SSL) encryption is used for every transaction that is placed through our site.

We take all necessary measures to ensure that your information is transmitted safely and securely. Secure Socket Layer (SSL) encryption is used for every transaction that is placed through our site. When SSL is enabled, a padlock will be displayed at the top of your browser, on the left hand side of the URL. By clicking on this, you can receive information about the SSL digital certificate registration.

Protecting your privacy is important to us. Click here for our full Privacy Policy.